Case Studies

Designing Questions / Types / Samples / Cases

2011-09-28T10:44:00.000-07:00

http://www.teaching.iub.edu/finder/wrapper.php?inc_id=s2_4_case_04_design.shtml
http://www.wikijob.co.uk/wiki/case-study-questions
http://www.job-employment-guide.com/sample-interview-questions.html
http://www.nationalredlist.org/App_Files_Uploaded/Case%20Studies-questions.pdf

Teaching Materials Using Case Studies

2011-09-23T19:47:00.000-07:00

http://www.materials.ac.uk/guides/casestudies.asp

Guidelines for Writing Teaching Notes / PPT / Ex

2011-09-23T18:47:00.000-07:00

http://www2.hec.ca/en/casecentre/case/guide_redaction_np_a.pdf
http://batec.org/download/itfuturesforum/Teaching%20Notes.pdf
http://www.sciencecases.org/tempe_lake/tempe_lake_notes.pdf

Writing Teaching Cases / Good

2011-09-23T18:29:00.000-07:00

http://www.ceeman.org/data/files/pages/case_writing_guide.pdf
http://faculty.babson.edu/wylie/CWA_Resources/Whats%20a%20Good%20Case.pdf

Learning in Practice

2011-09-03T03:30:00.000-07:00

http://www.hbs.edu/mba/academics/

Advantages Disadvantages / PhD Research

2011-09-02T23:39:00.001-07:00

Advantages

Develops analytic and problem solving skills
Allows for exploration of solutions for complex issues
Allows student to apply new knowledge and skills

Disadvantages

May not see relevance to own situation
Insufficient information can lead to inappropriate results
Not appropriate for elementary level
With a researcher observing the specimen closely, the specimen is likely to chage their behaviour

http://www.brighthub.com/education/postgraduate/articles/77789.aspx

Analysing Case Studies

2011-09-02T22:34:00.000-07:00

Founder Multiple Case Study Class Approach (MCSCA)

2011-09-02T20:44:00.001-07:00

Multiple Case Study Class Approach - MCSCA A Unique Approach - Creator Dr Ganesh Narasimhan
A Unique Process is =>
In a Class of N Students -
1 Ask everyone to write a case Study of Paragraph Size with the Condition that neighbors case should not be same as yours, without Restriction on Topic
2 After 10 Minutes is Over Ask each bench people to come
together in front of Class and Present there Cases,Calling a
group instead of individual prevents stage fear and ensures
Maximum Participation
Potential of the Approach - Creating / Conducting of N Case Studies with Minimum Input and Maximum Output

Business Case-Studies, Models and Design Principles

2011-09-02T20:42:00.001-07:00

Short case study developed by me

2011-09-02T20:37:00.000-07:00

“After evaluation of numerous products, we chose Finacle, universal banking solution (CRM) from Infosys for its future-proof technology, best-of-breed retail and corporate banking features, scalable architecture and proven implementation track record. Finacle has enabled ICICI Bank to achieve competitive advantage by enabling rapid roll out of new products, faster customer service and reduced time-to-market, to cater to the ever-growing needs of customers. Its open architecture and flexibility has enabled easy integration with multiple systems.”

Pravir Vohra Senior General Manager and Head of Retail Technology Group ICICI Bank

Questions

You are designated the implementing manager of Infosys finacle division.

What are the various

1.General factors and subfactors you will consider while implementing a CRM

2.Specific factors and subfactors you will consider while implementing CRM for ICICI bank

Hint:

Keep the Above Diagram as a Starting Point to Answer the Above Questions